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Laura

We have had a very bad experience with this moving company. We were scheduled for a three day pack. The first day everything seemed fine. The second day, everything was rushed through so they could finish that day, and during our unpacking we have seen the consequences. All of our big items, couches, desks, dressers, coffee tables, bookshelves etc, are completely beat up, there are gouges, dents, chunks taken out of edges and corners. One of our end tables legs came completely off. These items came out of the moving truck unwrapped, or only wrapped in paper. Our leather couch had gouges along the back and edges and was torn along the bottom. It was lying on its back in a crate along with our solid steel home gym, which was also unprotected. Both days of the pack I went out of my way to specifically ask that the couch and the home gym be wrapped and taken proper care of as they were especially important to us. It was apparently ignored. The home gym came out with scraps and dings all along is frame. Going out of my way to ensure that care be taken with these items only to find them the most neglected of items was very upsetting. After the movers left our house, I found one of the nuts that hold the gym together left in the garage. When it was assembled at our new home, one of the nuts and another bolt were found to be completely stripped and unable to be used. All of our furniture is now ugly with dents, gouges, chips, and scrapes. Items specifically asked to have care when pa

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4.9 out of 5
Out of 607 Reviews
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